Privacy Policy

Effective Date: Jan 1, 2025

Blane&Co Mobile Auto (“we,” “our,” or “us”) respects your privacy and complies with the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and protect personal information of California residents.

Personal Information We Collect

We may collect the following categories of personal information:

  • Identifiers (name, phone number, email address)
  • Customer records (vehicle information, service history)
  • Commercial information (services requested or purchased)
  • Communication data (calls, texts, emails)
  • Location information (service address)

We collect this information directly from you when you request services, contact us, or schedule appointments.

How We Use Personal Information

We use personal information to:

  • Provide and schedule mobile automotive services
  • Communicate about appointments, inspections, and promotions
  • Process payments and service requests
  • Improve our services and customer support
  • Comply with legal obligations

Sharing of Personal Information

We do not sell personal information.

We may share personal information with:

  • Service providers assisting in business operations (such as scheduling, payment processing, or communications)
  • Government or legal authorities when required by law

Your CCPA Rights

California residents have the right to:

  • Know what personal information we collect, use, and disclose
  • Request deletion of personal information, subject to legal exceptions
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information (we do not sell personal data)
  • Non-discrimination for exercising CCPA rights

How to Exercise Your Rights

You may submit a request by contacting us at:

Phone: 510-250-2564
Email: admin@theblaneco.com

We will verify your identity before fulfilling requests and respond within the time required by law.

Text Messages & Communications

By providing your phone number, you consent to receive service-related calls or text messages. Message and data rates may apply. You may opt out at any time by replying STOP.

Data Retention & Security

We retain personal information only as long as necessary for business and legal purposes. We implement reasonable security measures to protect your information.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

Contact Information

Blane&Co Mobile Auto
Phone: 510-250-2564
Email: admin@theblaneco.com